Price Match Policy

Price Match Policy

Pro Tree Supplies guarantees to match or beat the lowest online price for products sold in our store.

If you discover a lower price for any product on our site, we will beat it by $50 on items priced over $2000. To qualify, you must provide valid proof of the lower price—this can include a screenshot, invoice, email, or similar documentation.

Policy Overview

We are committed to offering the best prices online. If you come across a lower price from another store, simply inform us, and we will refund you the price difference. Our goal is for you to feel confident that you're getting the best possible deal when shopping with us.

Our 100% Price Match Policy has the following conditions:

  • You must complete your purchase on our website before requesting a price match.
  • Special promotions such as rebates or buy one, get one free offers are excluded.
  • The item must be in stock on the competitor's website.
  • The competitor must operate as an online store; physical retail locations do not qualify.
  • The competitor cannot be a discount or auction website (e.g., eBay, Overstock, etc.).
  • Price match requests exclude limited-time promotions such as Black Friday and Cyber Monday.
  • The competitor must be an Authorized Retailer of the product in question.
  • The price match applies to the product price plus shipping charges but excludes sales tax.
  • Certain restrictions may apply.

At Pro Tree Supplies, we are dedicated to providing the lowest prices as permitted by our manufacturers. Our mission is to ensure you receive both the best deal and value for your purchase, which is why we consistently offer discounts and promotions. Stay connected by visiting our website regularly and following us on social media for updates on new deals.

Price Match Limitations

Our price match policy is subject to our cost analysis. If the requested price match results in a significant loss, we reserve the right to make the final decision on whether to honor the matched price.

For further inquiries, contact us at:

Pro Tree Supplies

  • Phone number: +1 (505) 718-1872
  • Email: support@protreesupplies.com
  • Address: Kanopy Group LLC
    1704 Llano St, Office B 3015
    Santa Fe, New Mexico, 87505
    United States